TRW IS&S: Financial Systems
1994 TRW IS&S sales: $596.2 million
TRW is a multi-billion dollar service and manufacturing corporation headquartered in Cleveland, Ohio. Major lines of business, or sectors, include Space & Defense (S&D), Automotive Parts, and Information Systems & Services (IS&S).
In 1984-5, Program Management worked with TRW S&D to develop a Strategic Facility Plan to consolidate all facility operations for 23,000 employees (1984) concentrated in the L.A. area and position that business unit to effectively downsize and reduce incremental occupancy costs. In 1991, IS&S (the credit arm of TRW) had a portfolio of 423 sites in 243 cities, and again worked with PM to realign its real estate portfolio in several metro locations concurrent with that units reorganization and shift to reengineered operations. Those locations included:
TRW IS&S Financial Systems (TFS)
Located in Northern, California, by 1992 TFS's office and technical facilities were filled and fragmented, occupying four buildings in Berkeley and one in Oakland with further growth scheduled.
Program Management reviewed TFS's operations together with its use of existing technical and office areas. Working with TFS managers and engineers as part of an initial Facility Audit, Program Management developed a typology of the processing systems produced by TFS. Output was identified as projects and these were defined by differences in technology, application and scale. PM then constructed a forecasting model which defined future facility needs on the basis of TRW's shifting sales and production plans. This model also set the parameters for alternate facility growth and occupancy scenarios which were evaluated on both quantitative and qualitative criteria.
On the basis of this analysis, TFS committed to a lease which consolidated all operations in a single Oakland facility. Lease terms were negotiated to provide cost-effective space for the company's projected business plans. The planning model used to forecast facility needs is now maintained by corporate planners and used by the controller as a key planing tool to budget and allocate resources.
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